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Shipping & Returns

Shipping Policy


HOME DELIVERY times might take 3-7 working days depending on the delivery area.

You can receive your order at your chosen address (home, work or a drop point).

 We will send you a confirmation e-mail when your order is going to leave the warehouse, finally the courier will contact you via SMS, phone call or e-mail to notify you when your order will be delivered.

We offer the following methods of payment in our stores VISA, MasterCard & Cash. We offer Cash On Delivery in online shopping.


Return & Exchange Policy

Dear customer :

Online orders can be returned or exchanged by invoice within 14 days from Dandy branches.

The returned or exchanged item must be in its original condition.

Please note that it is not allowed to open the shipment or return it with the same courier.

If there is a problem with the order, please contact customer service via online messages, whats app or mail within 48 hours of receiving the order.

For complaints, please call 01095955386

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